Privacy Statement

Stedin Group considers it important to protect the privacy of its customers and the privacy of the visitors to its website. Therefore, personal data of customers and visitors are treated with due care and protected. When processing personal data, Stedin Group complies with the Dutch Personal Data Protection Act and other privacy laws. As the entity responsible for the processing of data, Stedin Group has reported its processing of personal data to the supervisor, the Dutch Data Protection Authority.

Click behaviour

General visitor data are recorded on the Stedin Group website, such as the most visited pages. The aim of this is to optimise the website. Stedin Group can also use this data to place more targeted information on the website. This allows Stedin Group to tailor its services to its customers’ wishes.

Use of cookies

Stedin Group's website makes use of cookies. Cookies are small text files that are placed on your computer, tablet or mobile phone when you visit our website. Some cookies are essential to allow the website to function properly. In addition, we also use cookies for research, to optimise the website and make it more user-friendly.

Do you prefer not to accept cookies? Then you can disable cookies in your browser's settings. View the list of cookies that are placed on your computer, tablet or mobile phone when you visit our website and their functionality.

Google Analytics

This website makes use of Google Analytics, a web analysis service that is offered by Google Inc. (“Google”). Google Analytics makes use of cookies to help analyse the use of the website. To this end, we have concluded a processing agreement with Google to record how visitors use the website.

The information that is collected is anonymised as much as possible and not shared with Google and others. Therefore, your IP address is anonymised before being provided by masking the last octet of the IP address. We have also not given Google permission to use the information obtained for other Google services.

You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out to you that in that case you may not be able to use all of the functionalities of this website. By making use of this website, you grant permission for the processing of the information by Google in the manner and for the purposes described above.

Links to other websites

Stedin Group's website contains a number of links to the websites of other parties. Stedin does not bare any responsibility for the manner in which these parties handle your personal data. Therefore, check whether the site that you are visiting contains a privacy statement. If yes, read the statement in order to see if you agree with the privacy policy of the party in question.


If you have any questions about our privacy policy, then please submit these under the reference ‘privacy’ via the online contact form or in writing to:

Stedin Group
Correspondence Department
PO Box Number 49
3000 AA Rotterdam

Reporting data leaks

Stedin Group complies with the Data Leaks Reporting Obligation. This means that we report a serious leak of personal data within 72 hours after detection to the Dutch Data Protection Authority.

Have you discovered a possible data leak? Please report this to us as soon as possible, but in any case within 24 hours after you have discovered the data leak. You can report this via State in your email your name, if applicable the organisation that you work for, your telephone number and a short description of the data leak.


Stedin reserves the right to revise the privacy statement.